Contact us

Click to find contacts throughout the NSW Department of Education and Communities.

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Aboriginal education & training (students and communities)

Support, leadership, advocacy and advice about education and training for Aboriginal students and communities.
Phone: 9244 5393
Fax: 9244 5365
Email: aboriginal.programs@det.nsw.edu.au

Adult Migrant English Service (course information)

Language and literacy tuition for newly-arrived migrants across metropolitan and rural centres.
phone 1800 114 707
Website: AMES

Apprenticeships and traineeships

For new and current apprentices and trainees and their employers
Phone: 132811
Email: vtu@det.nsw.edu.au
Website: State Training Services

Assisted school travel (students with special needs)

Transport services for students enrolled in special schools and support classes or placed in regular classes for students who are mobility dependent.
Phone: 1300 338 278
Website: http://www.schools.nsw.edu.au/studentsupport/programs/astp/index.php

Complaints, compliments, suggestions

How to make a complaint about services provided by schools, TAFE NSW institutes and the department's corporate offices.
Website: Complaints, compliments, suggestions

Disability support

For individuals with disabilities and their carers, from early childhood to training on the job.
Phone: 9244 5085
Fax: 9244 5012
Email: disability.support@det.nsw.edu.au
website Disability support

Disability programs (school students)

Information and resources for school students with special needs
Website: Disability programs
Email: disability.support@det.nsw.edu.au
Phone: contact your local school regional office

Distance education

Access and equity provisions for rural and isolated students
Phone:  6334 8072
Website: Distance education

Early childhood education and care

Regulation of the operation of early childhood education and care services for children from birth through to and including school age.
Website: Early childhood education and care

Employment - teaching

Want to become a teacher?
Phone: 1300 300 498
Email: teachNSW@det.nsw.edu.au
Website: teach.nsw

Teacher leave and pay enquiries

Newcastle Employee Service Centre
Phone:  1300 338 001

Wollongong Employee Service Centre
Phone:  1300 338 002

Teacher employment enquiries
Phone:  1300 300 498
Website: teach.nsw

Teachers - North
Hunter and Central Coast, New England, North Coast, Northern Sydney, Western Sydney
Phone: 1300 338 001

Teachers - South
Illawarra and South Coast, Riverina, South Western Sydney, Sydney, Western Sydney
Phone: 1300 338 002

Teacher Scholarship Program
Phone: 1300 301 435

Employment - non-teaching staff

General careers enquiries
Website: Careers

Non-teaching leave and pay enquiries - all areas
Bathurst Employee Service Centre

Phone: 1300 338 003
Email: employee.services.bathurst@det.nsw.edu.au

School Staffing Unit, SAS Staffing (Blacktown State Office)
Phone: 1300 302 338
Email: sasstaffing@det.nsw.edu.au

Higher School Certificate (HSC)

The Board of Studies NSW manages the Higher School Certificate Examinations (Year 12) each year.
Email: customerliaison@boardofstudies.nsw.edu.au
Websites:
- Syllabuses
- Replacement certificates
- Past HSC examination papers

Home schooling in NSW

The Board of Studies NSW administers the home schooling registration process.
Phone: 9367 8149
website: Home schooling

Industry training centres

Services for employers, apprentices, trainers and trainees.
phone: 132 811
website: State Training Services

Information access (formerly Freedom of Information)

Find out about public access to department information.
phone: 9561 8100
email:  iaunit@det.nsw.edu.au
website: Information access

International students

TAFE NSW institutes
For holders of student visas (subclass 572/573) - enrolment enquiries
Phone: +61 2 8289 4777
Email: isc@det.nsw.edu.au
Website: DEC International TAFE

NSW Government schools - International Students Program
For holders of student visas (subclass 571P) - enrolment enquiries
Phone: +61 2 8289 4777
Email: isc@det.nsw.edu.au
Website: DEC International schools

NSW Government schools - Temporary Residents Program
For holders of visitor, dependent student, bridging or other temporary resident visas - enrolment enquiries
Phone: +61 1300 300 229
Email: tempvisa@det.nsw.edu.au
website: DEC International temporary residents

NSW Government schools - study tours
For groups of school-aged students or adults wishing to visit NSW Government schools
Phone: +61 2 8293 6910
Email: studytours@det.nsw.edu.au
Website: DEC International study tours

Media

The department's media unit handles all education media-related enquiries.

Sydney
phone:  9561 8501

Illawarra and South East
phone: 4224 9095

Hunter Valley, Central Coast and North
phone:  4924 9982

New England, Riverina and Western NSW
phone: 6334 8080

Policies & procedures

Policies and related documents with a state-wide application including policy documents relevant for NSW public schools, NSW Training and Further Education (TAFE) and the corporate directorate.
website: Policies & procedures

Research

State education research approvals process (SERAP)
phone: 9244 5060
email:  serap@det.nsw.edu.au

Safety and security

24-hour security hotline
phone: 1300 88 00 21

School sports

Sport-focused student program enquiries
phone: 9707 6900
website: School sport unit

Supplier and apprentice payment enquiries

Phone:  Shared Service Contact Centre - 1300 338 772 or 1300 DET SSC.
Shared Service Centre online enquiry form (requires your vendor account number)

TAFE NSW

Course and campus information for students
Contact TAFE NSW
Online forms - general, course and business enquiries
Website:  TAFENSW     

Teaching

Want to become a teacher?
Phone: 1300 300 498
Email: teachNSW@det.nsw.edu.au
Website: teach.NSW

Teacher leave and pay enquiries

Newcastle Employee Service Centre
Phone:  1300 338 001

Wollongong Employee Service Centre
Phone:  1300 338 002

Teacher employment enquiries
Phone:  1300 300 498
Website: teach.nsw

Teachers - North
Hunter and Central Coast, New England, North Coast, Northern Sydney, Western Sydney
Phone: 1300 338 001

Teachers - South
Illawarra and South Coast, Riverina, South Western Sydney, Sydney, Western Sydney
Phone: 1300 338 002

Teacher Scholarship Program
Phone: 1300 301 435



Office of Communities

Aboriginal Affairs NSW
NSW Commission for Children and Young People
Hunter Region Sporting Venues Authority
Illawarra Venues Authority
Parramatta Stadium Trust
Sport and Recreation
Sydney Olympic Park Authority
The Children's Guardian
Veterans' Affairs
Volunteering
Youth


Can't find the contact you're looking for?

Call the head office switchboard
Phone: 1300 679 332
                1300 NSW DEC 

Postal address:  GPO Box 33, Sydney NSW 2001
Address:  35 Bridge Street, Sydney

For enquiries about education and training, the school system, location of policy documents

Call the Schools and Community Senior Information Officer
Phone:  9561 8999
Email: DECinfo@det.nsw.edu.au

 


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Use our Services locator to find a public school, research schools with special needs and disability services, and look up school regional offices, TAFE campuses, and sport and recreation centres.

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