Useful resources

Finding education and care services is a one-stop shop of important information for parents and carers of children.

Search for an early childhood education and care service near you, and find out details of the programs offered and fees they charge.

Child care access hotline - For up-to-date information on child care services in your area, the types of care available and government help with the cost of care. You can access this service via Freecall 1800 670 305 between 8.00am and 9.00pm Monday to Friday (charges apply on calls from public pay phones or mobile phones).

Child and Family Information Line - is a referral service funded by the Department of Family and Community Services. You can access this service via Freecall 1800 803 820 or on the information line: (02) 8571 9783.

Children's health and safety

Child Protection Helpline

If you are a mandatory reporter, you can make non-imminent suspected risk of significant harm reports to the Child Protection Helpline either by using eReporting or by phone. All urgent reports must be made by phone to the Helpline on 133 627 (13 DOCS).

The general public should call the Child Protection Helpline on 132 111.

Munch and Move – NSW Health resources for services on healthy eating and exercise

NSW Government - Vaccinations

Staying Healthy - preventing infectious diseases in early childhood education and care services

Asthma Foundation

Anaphylaxis Australia

Anaphylaxis Guidelines for Early Childhood Education and Care Services (ECECD publication)

Sids and Kids

Cancer Council NSW SunSmart Program

Kidsafe Australia

Kid's Health - The Children's Hospital at Westmead safety fact sheets

Other authorities

Australian Children's Education and Care Quality Authority (ACECQA)

Cancer Council NSW

Family Assistance Website for more information on the childcare benefit or rebate

NSW Ombudsman

NSW Health

NSW Family and Community Services

Commonwealth Department of Education

Commonwealth Department of Employment

Office of the Children's Guardian NSW

Industry bodies

Australian Childcare Alliance (ACA) NSW

Community Childcare Co-operative

Early Childhood Australia

Raising Children Network   - the Australian parenting website.

Families NSW - supporting families to raise children

NSW Family Day Care Association

Family Day Care Australia

Mobile Children's Services Association NSW

Network of Community Activities provides resources, support and training for Outside School Hours Care Services in NSW, and other activities for school-age children in the community.

Preschools NSW

Community Connections Solutions Australia a not-for-profit, non-government, membership-based organisation that supports the management of high-quality early childhood services and other community organisations.



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