We have a range of resources to help our staff to improve customer service. These help our staff to build customer satisfaction and ensure that we treat customers with respect.
- Excellence in School Customer Service – supporting resources (requires login).
- Customer service staff resource kit (PDF 2.9MB).
- Capability development – Commit to Customer Service (PDF 377KB).
- Public Sector Capability Framework - Commit to Customer Service. Select Relationships, then Commit to Customer Service.
- Welcoming Customers with a Disability website (requires login).
This site uses Google Translate, a free language translation service, as an aid. Please note translation accuracy will vary across languages.