Back-to-school support

A suite of resources including the School A to Z website and the annual back-to-school hotline is available to help parents prepare for the new school year.

The School A to Z website, which provides parents with practical help to get involved and support their children's learning, includes a webcast on the theme of ‘Getting off to a great start at school'.

The School A to Z webcast answers questions that parents commonly ask that range from how to motivate children for learning, to tips on how to manage technology use at home, bullying, and the importance of strong home-school partnerships.

The webcast features expert advice from:

  • Sydney GP Martine Walker
  • psychologist Beverley Thirkell
  • experienced NSW public school principal Sue Brown
  • the education department's deputy director-general (schools) Greg Prior.

The School A to Z website covers a wide range of relevant topics from healthy lunchbox recipes to advice on how you can help your child prepare for their first day in the classroom.

The annual back-to-school NSW Government hotline - 1300 738 338 – isalso open to provide information and advice on how best to prepare for the new school year.

More than 767,000 students start back at 2225 public schools from Monday 31 January.

Students in the far west of NSW start a week later (from Monday 6 February). See the full list of schools with late-start status.

The deputy-director (schools) Greg Prior, said: "This can be an anxious time, particularly for parents sending their children to Kindergarten, or who have children starting high school".

"I encourage any parents or caregivers with questions to call the hotline between 8.30am and 4.30pm weekdays until Wednesday, 16 February," Mr Prior said.

"Dedicated staff will be on hand to answer any questions they may have about how they can best prepare their children for school."

Further parent information is also available on the NSW Public Schools website, including:

  • answers to frequently asked questions about uniforms, school fees and homework
  • school term and holiday dates.


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